Don’t use Edge to print or create PDF files

A bizarre bug in Microsoft’s Edge web browser is baffling users. Depending on the selected printer and other factors, attempting to print a PDF file, or use Edge’s ‘Print to PDF’ function, will cause random changes in the output. The changes are difficult to detect: we’re not talking about the usual kind of printer garbage. For example, users are reporting shifted cell numbers, added words and symbols, and substitution of words and characters.

If you’re printing invitations to a neighbourhood barbecue, this issue is unlikely to cause any serious problems, but what if you’re printing legal, medical, or architectural documents?

Microsoft hasn’t said much about this yet, but according to at least one bug report, they are at least aware of the problem. Which is good, because Microsoft just announced that Windows 10 is running on 500 million devices; Edge is the default browser on all those devices, and Print to PDF is the default printer on many.

My advice? If you use Windows 10, don’t use Edge at all if you can avoid it: try Firefox or Chrome. If you must use Edge, use a different PDF reader to view and print PDF files. Adobe’s Reader is free and actually works as expected.

About jrivett

Jeff Rivett has worked with and written about computers since the early 1980s. His first computer was an Apple II+, built by his father and heavily customized. Jeff's writing appeared in Computist Magazine in the 1980s, and he created and sold a game utility (Ultimaker 2, reviewed in the December 1983 Washington Apple Pi Journal) to international markets during the same period. Proceeds from writing, software sales, and contract programming gigs paid his way through university, earning him a Bachelor of Science (Computer Science) degree at UWO. Jeff went on to work as a programmer, sysadmin, and manager in various industries. There's more on the About page, and on the Jeff Rivett Consulting site.

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