There’s an interesting hilarious horrifying post over at Ars Technica with some examples of the kind of service we’ve all come to expect in the competition-free world of Internet Service Providers.

Those stories make our ISP (Shaw) look pretty good by comparison with Comcast, Verizon, and Time Warner. Still, our WAN connection has been up and down during the last few days, and I’m still waiting for a service call. It’s up now, but it’s been down for a total of 34 hours in the last week.