Windows 10 update breaks many webcams

Microsoft wants us to let them update our Windows computers whenever they choose. Anyone using the Windows 10 Home edition is already living with this new reality, and — short of upgrading to Windows 10 Professional — can do nothing about it.

Of course, Windows 10 Professional is only slightly less invasive, as it only lets users delay updates for a few weeks. The only way to regain complete control over updates is to use one of the extremely pricey Enterprise or Education editions.

If you wanted to demonstrate just how awful this all is, you couldn’t ask for a better example than the recent anniversary update, which caused huge numbers of webcams to stop working.

Nothing in the release notes for the anniversary update provided any clues that this might happen. I imagine plenty of people simply assumed that their webcams had failed. Some may even have purchased new webcams.

Microsoft is apparently working on a fix, but there’s no indication of when it will be available. In the meantime, there are a lot of angry webcam users out there.

But wait a second: why wasn’t this problem reported by people with affected webcams who are on the Windows 10 Insider Preview program? The problematic changes were available to those users well in advance of the anniversary update’s release. If it was reported, Microsoft apparently failed to grasp the scope of the problem. A more likely explanation is that Insider Preview participants either don’t have webcam hardware (e.g. they test Windows 10 on a virtual machine), or simply never thought to test their webcam. Either way, Microsoft failed to perform adequate internal testing, and this doesn’t bode well for Microsoft’s reliance on the new Feedback mechanism.

About jrivett

Jeff Rivett has worked with and written about computers since the early 1980s. His first computer was an Apple II+, built by his father and heavily customized. Jeff's writing appeared in Computist Magazine in the 1980s, and he created and sold a game utility (Ultimaker 2, reviewed in the December 1983 Washington Apple Pi Journal) to international markets during the same period. Proceeds from writing, software sales, and contract programming gigs paid his way through university, earning him a Bachelor of Science (Computer Science) degree at UWO. Jeff went on to work as a programmer, sysadmin, and manager in various industries. There's more on the About page, and on the Jeff Rivett Consulting site.

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