Category Archives: Microsoft

Microsoft, Things that are bad, Windows

Microsoft’s empty promises

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I was just talking about a recent announcement from Microsoft, in which they assured the general public that their days of messing around with user settings and defaults on Windows were behind them.

In that post, Microsoft claimed that they are “reaffirming our long-standing approach to put people in control of their Windows PC experience”. Which I called out as baloney, since Microsoft has a long history of reverting user settings and defaults when it suits Microsoft.

That was on March 18. Yesterday, a mere six weeks later, The Verge reported that “Microsoft is forcing Outlook and Teams to open links in Edge”.

So this is Microsoft once again changing the way Windows works, to favour their own applications. I’m sure there are workarounds, but I’d be willing to bet that these workarounds will need to be reapplied after Windows updates.

Look, I understand that once a corporation gets to a certain size, it can be very difficult for one hand to know what the other is doing. But as I pointed out in my earlier post, Microsoft has engaged in these problematic behaviours for years. For them to a) claim that they’re innocent; b) “reaffirm their approach”; then c) keep right on doing this stuff… is incredibly annoying.

Microsoft, Windows

Microsoft frames long-overdue Windows changes as ‘reaffirming our long-standing approach’

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Here are the first two paragraphs of a recent post on the Windows blog:

“Today we’re reaffirming our long-standing approach to put people in control of their Windows PC experience and to empower developers to take advantage of our open platform.

We want to ensure that people are in control of what gets pinned to their Desktop, their Start menu and their Taskbar as well as to be able to control their default applications such as their default browser through consistent, clear and trustworthy Windows provided system dialogs and settings.”

These changes are very welcome, and appear to resolve some particularly annoying Windows behaviours that users have been complaining about for decades.

But for Microsoft to frame these much-needed fixes as “we’ve always done this, and now we’re just making sure” is rather amusing. Come on guys, admitting mistakes is healthy. Are you saying these issues are new? Because they’re not. Are you saying you were unaware of these issues? I doubt that very much, because people have been complaining about them for years. No, this is just Microsoft public relations attempting to revise history.

What Microsoft is conveniently leaving out is that the worst offenses of this kind (reverting user settings, pinning and unpinning shortcuts, changing default applications, etc.) have always been committed by Microsoft. For example, Windows Update had a very annoying tendency to revert the default web browser to Internet Explorer.

Microsoft has of course run into legal trouble for some of these behaviours. It seems clear that reverting a user’s default web browser to a Microsoft browser in the process of updating the operating system is unfair to competitors. And Microsoft has been forced to stop doing some of those things.

Anyway, here’s hoping that Microsoft truly is committed, now, to avoiding such devious — and incredibly annoying — practices.

Cortana, Microsoft, Windows 10

Cortana

Some technologies seem always to be just around the corner. Every few years, people get excited all over again, about 3D media, virtual reality, voice assistants, hoverboards, self-driving cars, flying cars, artificial intelligence, and other things that always turn out to be more hype than anything else.

I started writing the post below about Cortana way back in 2015, but never published it. I can’t even remember why it never got published, but presumably I just lost interest, and figured everyone else would as well.

For a while there, my main interest in Cortana was the ways in which it was making work difficult for IT staff. My favourite example of that is shown in this video of someone prepping a room full of new computers with Windows 10.

Now, all the excitement about Cortana, along with Amazon’s Alexa, has almost completely disappeared. Cortana is still around in recent versions of Windows, but much of its functionality has been stripped away. Alexa is being similarly sidelined, and increasingly viewed as a failure.

Why are voice control tools like Cortana and Alexa failing?

  1. Talking to your computer is amusing for a while, but once the novelty wears off, one can’t help noticing that it’s just as easy (and in many cases much easier) to use your mouse and keyboard.
  2. Privacy issues. Computers are really good at making our lives easier. And that’s good. But some technologies, to be truly useful, need to know about us — a lot about us. The most obvious example is Internet advertising: unless you’re blocking ads and related scripts and cookies in your web browser, the ads you see are based on what advertising networks know — or think they know — about you. And that’s just one example. A lot of what makes modern computers useful is based on this tradeoff between privacy and convenience. Computer ‘assistants’ like Cortana and Alexa rely on what they learn about you to improve their effectiveness. And of course they’re always listening.

Anyway, here’s what I wrote back in 2015:

Cortana limitations

Having a computer you can talk to is one of those things that most of us associate with science fiction. Cortana is Microsoft’s attempt to make that fantasy real. The extent to which they have succeeded depends on your point of view. There are loads of examples of cool things Cortana can do in response to your questions and commands, but they still feel very limited to me. Not to put too fine a point on it, there are some things Cortana is good at, and others it is not. If your idea of talking to your computer is to find out the weather, the time, and stock prices, or set up appointments in your calendar, you might find Cortana quite useful. To my way of thinking, unless I can debate philosophy or sports with a computer, I’m not really interested in talking to it.

That said, there are plenty of examples of useful ways to use Cortana (find some). (Editor’s note: I never found any, although admittedly I didn’t look very hard. I assumed if someone found a killer app for Cortana, I’d hear about it.)

Cortana is also region-dependent and may not be available in your country. If that’s the case, and you happen to be an English speaker (which I can assume given that you’re reading this), you can make Cortana work by configuring the Windows region settings to the US. I’m in Canada, and I’ve been using the US English Cortana for a while, and it works fine. The main difference between the versions is the speech recognition database, so the Canadian version is going to be pretty much identical to the US version. There may be other small difference as well, such as units of measurement. If you do decide to tweak the region settings to use the US Cortana, keep in mind that this will affect other apps as well. For instance, your web browser may tell search engines that you’re in the US, and your search results may be regionally skewed as a result. Still, most apps are more likely to use your location than your computer’s region configuration when doing their thing.

There are other problems. In my tests, the ‘Hey, Cortana’ feature worked for a few days, then stopped responding. Disabling and re-enabling the feature didn’t help.

Cortana is a fun feature, and it’s likely that many of the current issues will be resolved in the near future. It’s worth looking at, and anyone with Windows 10 should probably try it, but it’s not something that should figure prominently in deciding whether to use Windows 10 at all.

Microsoft, Patches and updates, Security

Microsoft still has trouble remembering not all users are the same

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Until June 30, Microsoft had planned to disable Visual Basic for Applications (VBA) scripts in Office applications. VBA is the programming language built into all Office applications.

The change rolled out to beta testers in June. Whereupon Microsoft was apparently deluged with feedback from businesses whose many custom scripts suddenly stopped working.

Microsoft’s about-face was abrupt: on June 30, Microsoft announced that the change would not be rolled out to the general public in June as planned.

Previously, Office applications only popped up warnings about running potentially non-secure scripts, and allowed the user to run them anyway. That override was removed in the version that was being tested.

Incidentally, that earlier change was generally viewed as a good thing by security folks, because it’s well known that malicious scripts in Office documents are an effective vector for malware, phishing, and other nasty stuff.

But business and education users often use extensive custom VBS scripts to manage their work, and suddenly disabling all those scripts was going to be a huge problem for those people.

Once again, Microsoft seems to have completely forgotten that a lot of people use Office applications for their work; that those scripts are often poorly maintained; and that while it may make sense to force ordinary users to stop using VBA, the effect on business users would be much more dramatic.

Microsoft says that they are reveiwing the situation. How about giving these changes some thought before foisting them on us?

The Verge has more.

Update 2022Jul29: Microsoft is once again rolling out this change, with some tweaks to the wording of associated warnings, and a few critical tweaks that make it easier to work around for system administrators.

Microsoft, Windows, Windows 11

Den Delimarsky: Windows Needs a Change in Priorities

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In a recent post on his blog, Den Delimarsky explains why he’s disappointed with the direction Microsoft is going with Windows.

Anyone who reads my own posts about Windows will notice that we complain about the same things. Inconsistent user interface elements, disappearing functionality, changes that nobody wants, advertising, and privacy issues all plague Windows 11, just as they do with Windows 10. But with each new Windows release, the problems are only getting worse.

It’s a good read, and I recommend it to anyone who is considering upgrading to Windows 11. It may also be helpful for people who are stuck using Windows 11, in business and education environments. If you’re using Windows 11 and are only vaguely aware that something is rotten in Denmark, this article may clarify things for you.

Microsoft, Patches and updates, Things that are bad, Windows

Microsoft updates still breaking things

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Is it just me, or is Microsoft actually getting worse at this? It seems that every month there are more horror stories about problems caused by MS software updates. Given that Microsoft is still pushing hard for all Windows updates to happen automatically, this is very troubling.

In the latest instance, updates pushed out for January’s Patch Tuesday caused some Windows servers to reboot continuously. For server admins, this is a nightmare scenario.

One could argue that since the problem only affected a specific subset of Windows servers, this was less serious than something that affects all Windows 10 users. But affected servers were potentially used by hundreds or even thousands of people, which amplifies the scope of the problem.

Microsoft’s approach to testing changed with the release of Windows 10, and they now rely on reports from regular users who have opted in to pre-release versions of Windows. It’s clear that this kind of testing is much less useful than proper, methodical testing. Whether Microsoft will eventually go back to proper testing remains unclear. Meanwhile, we all suffer. And wonder whether the next Patch Tuesday is going to be a day of disaster.

Ars Technica and The Verge have more.

Edge, Microsoft, Patches and updates, Security, Windows

Patch Tuesday for December 2021

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Time for another thrilling game of I Hope These Critical Security Updates Don’t Break Anything On My Computer with your permanent host, Microsoft.

This month’s edition includes approximately thirty-seven updates, with fixes for eighty-eight vulnerabilities, in Office, Defender, Edge, SharePoint, Visual Studio, Visual Studio Code, and Windows.

The challenge of counting the number of updates and vulnerabilities each month isn’t getting any easier, as some Microsoft applications (especially Edge) now update themselves outside of the monthly cycle. The source of both information and confusion about Microsoft updates is the Security Update Guide.

Microsoft isn’t showing any signs of giving up their ultimate power over your PC, and will continue to install updates pretty much at their whim, for the foreseeable future. Those of us still running Windows versions that are unsupported (7, XP), and soon-to-be-unsupported (8.x) are starting to seem like the last holdouts in a battle that’s already lost. The battle for control over our own computers.

Or maybe that’s just hyperbole.

Regardless of the status of automatic updates on your version of Windows, at this time of the month it’s a good idea to head over to the Windows Control Panel (or Settings), find Windows Update, and check for new updates.

Edge, Microsoft, Patches and updates, Security, Windows

Patch Tuesday for November 2021

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To paraphrase butcher Oscar Wilde: the only thing worse than having to install security updates every month is having no security updates at all. If you’re not getting a steady supply of security updates, your software is probably no longer being developed or supported. If you’re just choosing not to install the available updates, you’re asking for trouble. Either is bad, but at least you can do something about the latter.

It’s my duty to inform you that — at least by my count — Microsoft has made available this day approximately twenty-nine updates for Windows, Office, Edge, Visual Studio, Exchange Server, SharePoint, Visual Studio Code, and Windows Server. A total of fifty-five vulnerabilities are fixed by the updates.

The source of this information is Microsoft’s Security Update Guide (SUG). It’s a sluggish and weirdly complicated system to navigate, but does seem to contain the necessary information.

As usual, this month’s collection includes updates for Windows 7, but those updates remain tantalizingly out of reach for most Windows 7 users, because obtaining them involves entering into a special agreement with Microsoft that’s way too expensive for regular folks.

Windows 10 systems get the updates automatically, and Windows 8.1 users — if automatic updates are disabled — should navigate to the Windows Control Panel and Windows Update to install them.

Edge, Microsoft, Patches and updates, Security, Windows

Patch Tuesday for October 2021

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Like clockwork, Microsoft has once again provided us with a month’s worth of new security updates.

According to Microsoft’s Security Update Guide, this month there are patches for one hundred and seven vulnerabilties, in Office (2013, 2016, and 2019), Edge, Exchange Server, SharePoint, Visual Studio, System Center, Windows (7, 8.1, 10, and 11) and Windows Server.

As usual, Microsoft is taunting Windows 7 users with updates for that O/S, because most of us regular folks can’t afford them.

Windows 8.1 users — of which I’m one of the very few remaining — can either enable automatic updates, or navigate the Start menu to Windows Update to install available updates manually.

Windows 10 users can still delay updates, though just how long a delay is allowed depends on the flavour of Windows 10 you’re running. Windows 10 Home doesn’t give you much to work with in that respect.

Since Windows 11 isn’t even officially released yet, it’s difficult to predict exactly how updates will be handled for that O/S. However, it’s a safe bet that updates will be shoved down our throats as they are with Windows 10.

Microsoft, Windows 11

Windows 11 workarounds

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Windows 11 hasn’t even been released yet, and people are already looking for ways to work around some of the changes Microsoft has decided we really need.

First up, it’s the venerable Start menu, which for some reason Microsoft has decided to move from its traditional place at the bottom left of the display, to the bottom center. Perhaps because that’s the way macOS does it?

I have no problem with Microsoft making changes like these, as long as there’s a way to revert those changes. In this case, there’s no obvious way to do that, but helpful folks have found a workaround.

Next, it’s the incredibly annoying prompts, taskbar icons, alerts, and other associated distractions generated by Microsoft Teams. That software isn’t included with Windows 11, but Microsoft has packed the new O/S with what amounts to advertising for Teams. Again, helpful folks have figured out how to get rid of this crap.

Meanwhile, Mozilla has discovered how to get past the hurdles Microsoft erected to prevent Firefox from making itself the default web browser automatically. You’ve no doubt seen what is normally required to change the default browser on Windows 10 (which now affects Windows 11 as well): you’re forced to make the change manually.

Forcing the user to intervene in changing the default browser (and other applications) was added to Windows as a security measure, because otherwise malicious software could more easily take over affected applications. But Microsoft’s applications don’t seem to be affected by this restriction, making the whole thing seem more like Microsoft giving itself an unfair advantage.