Category Archives: Windows 7

Windows 10 upgrade process now running on Windows 7 & 8 desktops

There’s a new process running on my Windows 8.1 desktop. I first noticed it just now, when I logged in for the first time after installing the June updates from Windows Update. Microsoft has confirmed that this new process was installed via the optional/recommended Windows Update KB3035583, which sports the somewhat misleading title “Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1”.

The process name is GWX.exe. It appears in the notification area (aka system tray) as a white Windows logo. Right-clicking this icon shows the following options:

  • Get Windows 10 – pops up a dialog with some explanatory text (see below).
  • Reserve your free upgrade – pops up a dialog that says ‘Great, your upgrade is reserved!’ (see below)
  • Go to Windows Update – does exactly that
  • Get to know Windows 10 – opens a browser window and navigates to the Windows 10 FAQ

Reserve your free upgrade

On my computer, just before the upgrade reservation dialog appeared, another dialog flashed briefly on the screen. That dialog seemed to show information about the compatibility of the computer with Windows 10. All I managed to see was a bit of text that said something like ‘Windows 10 will work on this PC’.

Here’s the upgrade reservation dialog:

Get Windows 10 - Upgrade Reserved

In case you can’t read that, it says:

Once it’s available on July 29th, Windows 10 will be downloaded to your device. You’ll get a notification when it’s ready to install — install right away, or pick a time that’s good for you.

As you can imagine, I was somewhat alarmed at seeing this, since it seems to be telling me that I’ve agreed to upgrade my Windows 8 computer to Windows 10, or at least that Windows 10 will be automatically downloaded to my computer. I don’t actually want either of those things to happen; at least not that soon, and certainly not automatically. So I skipped the email confirmation step and simply closed the dialog, hoping that canceled the ‘reservation’.

Unfortunately, that didn’t seem to help. The notification icon’s menu changed from ‘Reserve your free upgrade’ to ‘Check your upgrade status’. Selecting that option just performs the compatibility check and shows the upgrade reservation dialog again.

Get Windows 10

Selecting this option displays another dialog, this one consisting of a series of five panels that explain ‘How this free upgrade works’. This again confirms that Windows 10 will automatically download when it becomes available. That’s a 3 GB download, which is apparently unavoidable at this point. Thankfully, I will apparently be given an opportunity to decide at that point whether I want to actually install Windows 10.

Another panel trumpets the fact that the Start menu is back in Windows 10. Thanks a lot, Microsoft. How about adding it back to Windows 8, you know, like you promised? Other panels mention Cortana and the new web browser in Windows 10.

Also on this dialog is a small ‘hamburger’ menu at the top left. Clicking it shows a menu that includes an option to ‘Check your PC’ (see below). Running that shows the compatibility checker that I previously observed flashing past when I clicked the ‘reserve’ option.

Another option on that menu is ‘View confirmation’. Clicking that shows yet another dialog, and this one includes a ‘Cancel reservation’ link. As you can imagine, I clicked that link. After confirming my decision, it was indeed canceled (hopefully). The notification icon’s menu reverted to ‘Reserve your free upgrade’ in any case.

Check your PC

According to the compatibility checker: ‘This PC can be upgraded but there may be some issues.’ It goes on to say:

  • Windows Media Center will be uninstalled during the upgrade. It isn’t available in Windows 10.
  • You’ll need to reinstall language packs after the upgrade is complete.
  • These apps will need to be reinstalled after the upgrade: Microsoft Network Monitor 3.

Details and limitations of the free Windows 10 upgrade

Much has been made of this free upgrade. Clearly, Microsoft wants to get everyone to upgrade to Windows 10. Especially if you’re running Windows 7 or 8, apparently. But if Microsoft was really serious about this, they would offer the free upgrade to users of Windows XP and Vista as well.

Here’s what you need to know about the reservation and upgrade:

  • You only have until July 29, 2016 to take advantage of this offer.
  • This is a full version of Windows, not a trial or introductory version.
  • When you reserve, you can confirm your device is compatible with Windows 10. Between reservation and when your upgrade is ready, the files you need for the upgrade will be downloaded to your PC to make the final installation go more quickly.
  • The only requirements are that a) your device is compatible, and b) you’re running genuine Windows 7 Service Pack 1 (SP1) or Windows 8.1 (Update).
  • There’s no obligation and you can cancel your reservation at any time.
  • Get Windows 10 is an app that’s designed to make the upgrade process easy push users to install Windows 10. It checks to make sure your device is compatible, and it reserves your free upgrade; it also has information to help you learn about the features in Windows 10. For devices running Windows 7 SP1 or Windows 8.1 Update with Windows Update enabled, the app shows up automatically as a Windows icon in your system tray at the bottom right-hand side of your screen.
  • The easiest way to get the free upgrade is to reserve, but you can upgrade even if you don’t reserve. Just open the Get Windows 10 app to schedule your upgrade.
  • You can get a free upgrade for each of your eligible Windows devices. Again, ‘eligible’ means ‘legally obtained and licensed’.
  • PCs that cannot run Windows 10 will not see the Get Windows 10 app before July 29, 2015. After July 29, 2015, the icon in the system tray will start to appear.
  • When you upgrade, you’ll stay on like-to-like editions of Windows. For example, Windows 7 Home Premium will upgrade to Windows 10 Home.

Getting rid of the upgrade app

Needless to say, I’d like to remove the Get Windows 10 app from the Windows startup process on my computer. If I want to upgrade, I’ll do it in my own time, thank you very much. I don’t need Microsoft constantly yelling at me to upgrade. Removing the app involves uninstalling update KB3035583 via Control Panel > Programs and Features.

Related articles

Update 2015Jun12: The KB3035583 update first became available from Windows Update in April 2015. I only started seeing it after I installed the June updates because I explicitly selected it from the list of optional updates, thinking it was actually something else. Mea culpa.

Microsoft update 3033929 causing problems

One of the updates made available by Microsoft earlier this week is apparently causing problems on some Windows 7 computers. Details are sketchy at this point, but some users are reporting that their Windows 7 computers get into an infinite reboot loop after installing the KB3033929 update.

Microsoft is expected to release another update or pull the existing update soon. For now, anyone running Windows 7 should avoid this update.

Windows 7 supported until January 14, 2020

You may have noticed that Microsoft’s support for Windows 7 changed yesterday: ‘mainstream’ support ended. However, ‘extended’ support continues until January 14, 2020.

In Microsoft parlance, ‘mainstream’ support includes requests for feature changes, certain free support options (eg. phone support), and non-security updates. Now that Windows 7 is in the ‘extended’ support phase, Microsoft will no longer be changing the O/S, except to fix security issues.

In other words, there’s no need to panic. Windows 7 will continue to get security updates until 2020.

Another bad patch from Microsoft

One of the updates from last week’s Patch Tuesday apparently caused problems for numerous Windows 7 and Windows Server 2008 users.

The update, KB3004394, was issued to increase the frequency of root certificate updates from weekly to daily, thereby improving overall system security.

Unfortunately, once the update was installed on affected computers, some software and driver installation programs no longer worked as expected.

Microsoft initially recommended uninstalling the problematic update, but has now released another update (KB3024777) that fixes the problem.

Ars Technica has additional details.

Last chance to buy Windows 7 Home and Ultimate

After October 31st, you will no longer be able to purchase the Home Basic, Home Premium and Ultimate versions of Windows 7. The Professional version will still be available, and Microsoft has yet to announce when that will stop.

If you are planning to purchase or build a new PC and want to run Windows 7 Home or Ultimate, you need to buy your Windows license before the end of the month.

Microsoft Lifecycle Fact Sheet – End of sales.

Required update for Internet Explorer 11

Microsoft is apparently trying to reduce the amount of work they face when creating software updates.

The latest wrinkle is that anyone running Internet Explorer 11 on Windows 7 must install update KB2929437 in order to continue receiving updates for Internet Explorer.

In other words, if you fail to install KB2929437, you will stop seeing updates (including critical security updates) for Internet Explorer in Windows Update and Autoupdate.

Windows 7 Pro OEM available until at least February 2015

We previously posted about Microsoft fiddling with Windows 7’s lifecycle dates. At the time, it seemed clear that Microsoft would be foolish to stop making Windows 7 available to computer builders in October 2014 as originally stated.

Microsoft recently updated the lifecycle dates for Windows 7 again, and now Windows 7 Professional OEM will be available until at least February 23, 2015 (a year from today). No specific cut off date is provided on the lifecycle page for Windows 7 Pro, but a footnote states that Microsoft will provide at least one year of notice before any cut-off date is actually set.

Meanwhile, other versions of Windows 7 (Home, Ultimate) will no longer be available as of October 31, 2014, as originally planned.

Anyone still running Windows XP and planning to upgrade to Windows 7 will find that Win7 is no longer available in retail stores. And now we know that even OEM packages for all but the Pro version will stop being available in October 2014.

Windows news roundup

Anyone buying a new HP PC these days will be steered towards Windows 7 instead of the more current – but flawed – Windows 8. It’s not entirely clear what prompted HP to stop selling their computers with Windows 8, but the lack of user acceptance of that O/S clearly played a part. It’s also likely that HP’s support costs have increased markedly for PCs shipped with Windows 8, with common questions being “where the &@*#%$ is my Start Menu” and “how do I find anything in this crappy operating system”.

Meanwhile, it looks like Microsoft might try to turn the tide of Windows 8’s failure by actually bringing back the Start menu in the upcoming Update 1 for Windows 8.1. You may recall that Windows 8.1 saw the return of the Start button, which for some reason was just a button with no useful menu attached, making it basically useless. Will this make a difference to Windows 8.x sales? Maybe. But I’m holding out for Update 2, where – and this is pure speculation, mind you – Microsoft may provide a method for disabling the “Metro” interface altogether.

And the rumours about Windows 9, the next major version of the O/S, are starting to make the rounds. At this point the pattern is clear: every other version of Windows is to be avoided. Perhaps Microsoft has realized this themselves, because Windows 9 is already under development. Code-named “Threshold”, it will supposedly meld the good bits from Windows 7 and 8. Sounds promising. And if the pattern holds, it might actually be a good O/S.