Definitions, Internet crime, Security, Spam and scams, Things that are bad

What is phishing?

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Phishing is a type of cyber attack that involves the use of fraudulent emails or websites that appear to be legitimate in order to trick people into revealing sensitive information such as passwords, credit card numbers, and account login details. These attacks often use social engineering techniques to manipulate people into taking action, such as clicking on a malicious link or opening an attachment. Phishing attacks can be difficult to identify because they are designed to look legitimate and can be highly targeted, making them a common and effective method used by cybercriminals to steal sensitive information.

(Editor’s note: This is a guest post by ChatGPT, a chatbot launched by OpenAI in November 2022. I asked it the question “What is phishing?”, and it generated the text above. I verified the response as accurate.)

Also see Phishing – What is it? on the Opera web site. Ars Technica has a post about a particularly nasty phishing web site.

Privacy, Security, Tools

Another breach at a password storage service: LastPass

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Using a password manager is still the best way to securely record all your passwords. This assumes that you are in fact using different passwords for every web site and service that require one. If you’re using the same password for everything, you are risking your privacy, financial security, and sanity.

So… which password manager should you use? Most of the major password management services (1Password, LastPass, etc.) store your passwords on their own servers, and there’s no question that this provides some benefits in terms of convenience, with the main one being that you can access your passwords from anywhere. You don’t have to back up your password data or copy it between devices; it’s maintained by the service provider and easily accessible via their web site.

But this convenience comes at a huge cost: the risk that your passwords will be compromised when the service provider experiences a security breach.

A recent breach at LastPass is, sadly, only the most recent example. In this case, the LastPass servers were compromised and attackers gained access to user data. The company first reported the breach in August 2022, but downplayed the impact on users. Their latest announcement finally provides the full story, and acknowledges that the attackers gained full access to user data, including encrypted passwords.

More about the breach from Bruce Schneier.

Although LastPass is to blame for the breach and compromised user data, passwords in the user data obtained by the attackers are all encrypted, and there’s no way to magically decrypt them without knowing the master passwords of individual users. However, that just means that the people who have the data will be using brute-force techniques to crack those passwords. For users whose master password is long and complex, it would take years–if not centuries–to crack, but if your master password is simple or commonly-used, all of your passwords are now known by these attackers.

Something for your to-do list: if you use LastPass, and your master password is easy to crack (check it here), you should immediately change ALL of your passwords.

In my opinion, you’re much better off using password management software that stores its data locally, on your own computer. Then you only need to worry about someone getting access to your computer, which you can actually control.

I’ve long recommended Password Corral for Windows users. It’s simple, secure, and free, and it stores its data locally only.

Other password managers that use only local storage include PasswordSafe, KeePassXC, and KeeWeb. Password managers that can be used with local storage include Roboform, and Sticky Password.

And remember that when you use a ‘cloud’ service, you’re just storing your data on a total stranger’s computer, which may or may not be managed and secured competently, and which you have basically no control over. Cloud stuff is convenient, but the risks of using it indiscriminantly are enormous.

Update 2023Sep11: Brian Krebs reports that password information obtained during this breach is being actively used by criminals to gain unauthorized access to various systems and services.

Cortana, Microsoft, Windows 10

Cortana

Some technologies seem always to be just around the corner. Every few years, people get excited all over again, about 3D media, virtual reality, voice assistants, hoverboards, self-driving cars, flying cars, artificial intelligence, and other things that always turn out to be more hype than anything else.

I started writing the post below about Cortana way back in 2015, but never published it. I can’t even remember why it never got published, but presumably I just lost interest, and figured everyone else would as well.

For a while there, my main interest in Cortana was the ways in which it was making work difficult for IT staff. My favourite example of that is shown in this video of someone prepping a room full of new computers with Windows 10.

Now, all the excitement about Cortana, along with Amazon’s Alexa, has almost completely disappeared. Cortana is still around in recent versions of Windows, but much of its functionality has been stripped away (and now it’s gone). Alexa is being similarly sidelined, and increasingly viewed as a failure.

Why are voice control tools like Cortana and Alexa failing?

  1. Talking to your computer is amusing for a while, but once the novelty wears off, one can’t help noticing that it’s just as easy (and in many cases much easier) to use your mouse and keyboard.
  2. Privacy issues. Computers are really good at making our lives easier. And that’s good. But some technologies, to be truly useful, need to know about us — a lot about us. The most obvious example is Internet advertising: unless you’re blocking ads and related scripts and cookies in your web browser, the ads you see are based on what advertising networks know — or think they know — about you. And that’s just one example. A lot of what makes modern computers useful is based on this tradeoff between privacy and convenience. Computer ‘assistants’ like Cortana and Alexa rely on what they learn about you to improve their effectiveness. And of course they’re always listening.

Anyway, here’s what I wrote back in 2015:

Cortana limitations

Having a computer you can talk to is one of those things that most of us associate with science fiction. Cortana is Microsoft’s attempt to make that fantasy real. The extent to which they have succeeded depends on your point of view. There are loads of examples of cool things Cortana can do in response to your questions and commands, but they still feel very limited to me. Not to put too fine a point on it, there are some things Cortana is good at, and others it is not. If your idea of talking to your computer is to find out the weather, the time, and stock prices, or set up appointments in your calendar, you might find Cortana quite useful. To my way of thinking, unless I can debate philosophy or sports with a computer, I’m not really interested in talking to it.

That said, there are plenty of examples of useful ways to use Cortana (find some). (Editor’s note: I never found any, although admittedly I didn’t look very hard. I assumed if someone found a killer app for Cortana, I’d hear about it.)

Cortana is also region-dependent and may not be available in your country. If that’s the case, and you happen to be an English speaker (which I can assume given that you’re reading this), you can make Cortana work by configuring the Windows region settings to the US. I’m in Canada, and I’ve been using the US English Cortana for a while, and it works fine. The main difference between the versions is the speech recognition database, so the Canadian version is going to be pretty much identical to the US version. There may be other small difference as well, such as units of measurement. If you do decide to tweak the region settings to use the US Cortana, keep in mind that this will affect other apps as well. For instance, your web browser may tell search engines that you’re in the US, and your search results may be regionally skewed as a result. Still, most apps are more likely to use your location than your computer’s region configuration when doing their thing.

There are other problems. In my tests, the ‘Hey, Cortana’ feature worked for a few days, then stopped responding. Disabling and re-enabling the feature didn’t help.

Cortana is a fun feature, and it’s likely that many of the current issues will be resolved in the near future. It’s worth looking at, and anyone with Windows 10 should probably try it, but it’s not something that should figure prominently in deciding whether to use Windows 10 at all.

Firefox, Miscellany, Things that are bad, Tools

Dark Mode Rant

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What you see above is what I see after a few seconds of viewing a web site in ‘dark mode’.

Web sites are traditionally shown with dark text on a light background. Which is reminiscent of something… (checks notes)… that’s right, books! Why change something that’s worked fine for literally millennia? Apparently because a lot of people think light text on a dark background looks cool. And, to be fair, some people claim that using dark view is easier on their eyes.

So now we have a ton of web sites, apps, and other assorted crap showing up on our computer screens that is almost entirely illegible to a large proportion of the population (well, me for sure, and I’m guessing I’m not the only one).

When I look at white text on a dark background, after about five seconds, all the lines start to blur together (see image above), and I’m unable to continue. If I persist, I just end up with a headache. For the record, I’ve had my eyes checked, and aside from needing to update the prescription for my reading glasses, my eyes are fine.

Here are a few links to web sites that default to dark mode:

A request to web designers and developers: if you can’t resist making your web site dark mode by default, please, please at least provide some method for viewing it in light mode.

Some browsers have built-in features that allow viewing dark sites in light mode. But they’re inconsistent. Firefox has Reader View, which reformats a web page to show it like a book, with less clutter and — more importantly — dark text on a light background. Sadly, the Reader View button, which normally appears at the right end of the address bar, doesn’t always show up. That’s apparently because it’s only able to handle individual posts/articles, not other types of pages.

There are many Firefox plugins for showing web pages in dark mode, but initially I wasn’t able to find one that does the opposite. I had been struggling with a plugin called Dark Reader, which sort of worked, but only with a lot of fiddling, presumably because it was designed to do the opposite of what I want.

Recently, however, I discovered a Firefox plugin called Tranquility Reader. This one does exactly what I want, forcing page text to black and page background to white. So far, it’s worked perfectly on every page I’ve tried.

When installed in Firefox, Tranquility Reader adds an icon to Firefox’s toolbar. Click it once to view the current page as black text on a white background. Click it again to go back to the page’s default colour scheme. Simple!

If you ever find yourself struggling to read dark mode web pages, try Firefox with Tranquility Reader. It may save you from a headache or two.

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Anonymity, Internet, Privacy, Things that are bad

Some VPN services should be avoided

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People use VPNs (Virtual Private Networks) for lots of reasons, both legitimate and… less so. They are commonly required for remote access to workplace computers by employees. They are used by people who do their banking from public WiFi networks. They are used by people who can’t afford to pay for dozens of streaming and cable services and instead rely on still-considered-illegal downloads of copyrighted media. And some people use VPNs to get around ridiculous regional limitations on access to streaming media.

I myself fit into at least two of those general categories of VPN users. I won’t say which.

Because people want (and rightly feel they deserve) access to their culture, and because Big Media is willing to go after absolutely anyone who dares to defy their stranglehold on culture, savvy media consumers rely on VPNs to avoid costly (and absurd) lawsuits.

But sadly, some VPN services exist only to fleece gullible consumers. There are numerous ways in which a VPN provider can cause problems for its customers:

  • Faulty service can leave the customer’s activity exposed.
  • Logging customer activity, and being willing to provide those logs to Big Media’s law enforcement lackeys, essentially renders a VPN service pointless.
  • Requiring installation of software that is then used by the VPN provider to route other customer traffic through the customer’s computer is just a horrible idea.
  • Selling customer information to anyone who wants it.
  • Poor security can lead to customer data being exposed.

Recently, a group of VPN providers, all owned and operated by one company in Hong Kong, was discovered to be doing many of the problematic things listed above. Needless to say, all of these VPN providers should be avoided:

  • UFO VPN
  • FAST VPN
  • FREE VPN
  • SUPER VPN
  • Flash VPN
  • Secure VPN
  • Rabbit VPN

In general, VPN services should be carefully researched before using them. There are numerous VPN rating sites on the web, but many of them are maintained by the VPN providers themselves, and not to be trusted. TorrentFreak’s “Which VPN Providers Really Take Privacy Seriously” series is both trustworthy and comprehensive, and focuses on investigating the privacy claims of VPN providers.

There’s also a growing chorus of voices encouraging people to reconsider their reliance on VPN services for privacy, arguing that the way most of these services work provides little actual privacy for their customers. Techdirt has more along those lines.

There’s more on the welivesecurity site.

Brian Krebs recently investigated the extremely shady proxy service provider Microleaves (currently being rebranded as ‘Shifter.io’). This service uses a huge network of computers runing their software, often installed without the knowledge of their owners.

Microsoft, Patches and updates, Security

Microsoft still has trouble remembering not all users are the same

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Until June 30, Microsoft had planned to disable Visual Basic for Applications (VBA) scripts in Office applications. VBA is the programming language built into all Office applications.

The change rolled out to beta testers in June. Whereupon Microsoft was apparently deluged with feedback from businesses whose many custom scripts suddenly stopped working.

Microsoft’s about-face was abrupt: on June 30, Microsoft announced that the change would not be rolled out to the general public in June as planned.

Previously, Office applications only popped up warnings about running potentially non-secure scripts, and allowed the user to run them anyway. That override was removed in the version that was being tested.

Incidentally, that earlier change was generally viewed as a good thing by security folks, because it’s well known that malicious scripts in Office documents are an effective vector for malware, phishing, and other nasty stuff.

But business and education users often use extensive custom VBS scripts to manage their work, and suddenly disabling all those scripts was going to be a huge problem for those people.

Once again, Microsoft seems to have completely forgotten that a lot of people use Office applications for their work; that those scripts are often poorly maintained; and that while it may make sense to force ordinary users to stop using VBA, the effect on business users would be much more dramatic.

Microsoft says that they are reveiwing the situation. How about giving these changes some thought before foisting them on us?

The Verge has more.

Update 2022Jul29: Microsoft is once again rolling out this change, with some tweaks to the wording of associated warnings, and a few critical tweaks that make it easier to work around for system administrators.

Internet crime, Spam and scams, Things that are bad

Fake malware warning scams

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A recent example of a full-screen browser window that appears to be a serious malware alert.

Web sites that make their money from advertising usually subscribe to one or more advertising providers, such as Google Adsense. There are many others, including some that push ads that are really just scams.

One popular type of scam ad takes the form of a malware warning, presented to the unsuspecting user in a full-screen web page that seems to lock out the user completely. The example above (provided recently by a client) appears to be from Microsoft, generated by Windows anti-malware software, and it includes what is supposedly a Microsoft phone number.

In reality, this is just a web page, generated by Javascript from an advertisement on a shady web site. The full screen effect is produced by your web browser’s built-in full-screen view feature, triggered by the ad. These messages are not reporting the presence of malware; they are intended to scare you into calling a phone number. Messages of this type are categorized as ‘scareware‘.

A Google search for the phone number in the example above shows that it’s definitely associated with support scams.

These fake alerts vary in appearance and quality. Some are more convincing than others. Many are based on real malware warnings. You can see other examples by searching Google Images for ‘fake malware warning’.

It’s important to understand that legitimate anti-malware software won’t ‘lock’ your computer when it detects malware, and it won’t insist that you call a phone number.

If you see one of these scary-looking screens, don’t panic. Obviously, don’t call the phone number shown on the screen. Nothing good will come from that. Try pressing the F11 key on your keyboard. This is the near-universal key that toggles full screen view in web browsers. If it is just a web page, pressing F11 will reveal your web browser’s user interface, and you should regain your bearings immediately. Close the tab, and/or close the browser.

Also, please reconsider visting any web site that’s operated by people who care so little for visitors that they are willing to inflict this kind of dangerous garbage on them, albeit indirectly.

More useful information about this from the Safety Detectives site.

Microsoft, Windows, Windows 11

Den Delimarsky: Windows Needs a Change in Priorities

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In a recent post on his blog, Den Delimarsky explains why he’s disappointed with the direction Microsoft is going with Windows.

Anyone who reads my own posts about Windows will notice that we complain about the same things. Inconsistent user interface elements, disappearing functionality, changes that nobody wants, advertising, and privacy issues all plague Windows 11, just as they do with Windows 10. But with each new Windows release, the problems are only getting worse.

It’s a good read, and I recommend it to anyone who is considering upgrading to Windows 11. It may also be helpful for people who are stuck using Windows 11, in business and education environments. If you’re using Windows 11 and are only vaguely aware that something is rotten in Denmark, this article may clarify things for you.

Things that are bad, Tools

Cisco Immunet anti-malware software

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In brief: stay away from this software.

I’m always interested in evaluating anti-malware/antivirus software, especially when it claims to be ‘lightweight’. All too often, anti-malware software that’s configured to run in the background has a very noticeable effect on performance.

So I installed Cisco’s Immunet on my main Windows computer. About ten minutes later, I removed it.

The user interface is horrible, seeming more like a first-time coder might have produced it, rather than an organization with the resources of Cisco.

I was very careful to configure Immunet before I ran any scans. In particular, I configured it to ask me before quarantining any files. Imagine my surprise when on its initial scan, it went ahead and quarantined three executables, none of which were actually malware.

Of the three quarantined files, I was able to use Immunet to restore one. The others were irretrievable, and I had to reinstall the associated software. For one of them, I lost its settings as well.

Normally I would persist with an evaluation like this, to give it a thorough test. But really, having suffered this much in such a short space of time, why bother?

This is crappy software. Avoid at all costs.

Microsoft, Patches and updates, Things that are bad, Windows

Microsoft updates still breaking things

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Is it just me, or is Microsoft actually getting worse at this? It seems that every month there are more horror stories about problems caused by MS software updates. Given that Microsoft is still pushing hard for all Windows updates to happen automatically, this is very troubling.

In the latest instance, updates pushed out for January’s Patch Tuesday caused some Windows servers to reboot continuously. For server admins, this is a nightmare scenario.

One could argue that since the problem only affected a specific subset of Windows servers, this was less serious than something that affects all Windows 10 users. But affected servers were potentially used by hundreds or even thousands of people, which amplifies the scope of the problem.

Microsoft’s approach to testing changed with the release of Windows 10, and they now rely on reports from regular users who have opted in to pre-release versions of Windows. It’s clear that this kind of testing is much less useful than proper, methodical testing. Whether Microsoft will eventually go back to proper testing remains unclear. Meanwhile, we all suffer. And wonder whether the next Patch Tuesday is going to be a day of disaster.

Ars Technica and The Verge have more.

Rants and musings on topics of interest. Sometimes about Windows, Linux, security and cool software.

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